Tuesday, October 24
8:30 a.m. Registration, Continental Breakfast and Exhibit Hall Open
Sponsored by Secure Guard Consulting
9:00 a.m. Strategies on Securing Your Banks and Enterprises
Jayson Street, F0rb1dd3n
Most people who work on the defensive side of computer security only see the landscape from that perspective! In this talk Jayson will show how an attacker views your website & employees then use them against you. We’ll start with how a successful spear phish is created. By using the information gathered from the companies own ‘about’ page as well as scouring social media sites for useful information to exploit employees. The majority of the talk will be covering successful counter-measures to help stave off or detect attacks. This discussion will draw on the speakers 15 years’ experience of working in the US banking industry on the side of defense. Also at the same time he’ll be drawing on over 6 years of doing engagements where he took on the role of the attacker. If everything turns out well everyone will have learned something new that they can immediately take back to their networks and better prepare it against attacks!
10:00 a.m. Break with Exhibitors
10:30 a.m. Inefficiencies Framework
Jeff Balacek, Locknet Managed IT Division, Eden Prairie, MN
This session focuses on process mapping and finding more efficient ways to conduct daily/monthly/annual tasks. It is amazing what can be accomplished by targeting each process and either eliminating extra steps or inserting technology to be more efficient and accurate. Save time, money and effort by learning ways to effectively process map your recurring IT tasks.
12:00 p.m. Lunch
Sponsored by Bankers’ Bank
1:00 p.m. Preparing for Your Next IT Exam
Susan Orr, Susan Orr Consulting, Naperville, IL
Regulatory examinations today while risk focused and concentrated on management oversight and data security will be enterprise-wide encompassing all areas of operations as well as IT. Therefore it is imperative that management ensure effective administrative, technical, and physical controls are in place throughout the institution. In this seminar we will cover at a high level the areas typically addressed in an IT examination, regulatory requirements, and point out some of this year’s “hot spots”.
2:00 p.m. Refreshment Break & Exhibitor Time
2:30 p.m. Vision 2020: Winning the Payments Race
Brandon Trease, FISERV
Digital transformation is reshaping the payments industry. Financial institutions that can capitalize on this transformation will be able to build deeper and more profitable relationships with their customers. As digital consumers are trained to expect instant gratification and immediate delivery, the payments industry has not been in a position to keep pace until now. With powerful new competitors inspiring innovation, banks can seize the advantage of sitting at the epicenter of financial relationships. Creating distinction that is characterized by speed, ease and convenience, banks will use technology to build loyalty, deepen relationships, and preserve the payments franchise. This session will discuss the revolutionary change we can expect to see in payments types and speed over the next three to five years – offering strategies for responding to game-changing trends that are challenging traditional innovation cultures.
3:30 p.m. Break
3:45 p.m. PowerUp Your Fraud Mitigation Potential
Liz Little, SHAZAM, Johnston
Fraud is ever-evolving, so what are the tactics, trends and tricks that fraudsters are using to get your customer’s information. You’ll learn the common ways fraudsters are gathering card information and what you can do to prevent it. Does law enforcement need to be involved? How are your vendor patterns helping and hurting your fraud liability? How do you discuss fraud with the local media? We’ll provide you with answers to maximize your fraud prevention efforts and position your institution as a knowledgeable financial leader in your community.
4:30 p.m. Reception & Exhibit Time
Wednesday, October 25
7:15 a.m. Full Breakfast Buffet
Sponsored by MIB Banc Services, LLC
8:00 a.m. The State of Security
Stacia Tympanick, Alex Jacobs, Carbon Black
This session will discuss the general state of security and provide an overview of the financial services industry and general best practices and endpoint security. It will also detail cases specific to Iowa and share some success stories. Stacia Typanick is a sales engineer with Carbon Black specializing in endpoint security health, developing protection strategies and optimizing products in security stacks for a business needs and objectives.
9:05 a.m. Hot Topics in Bank Technology
Join your fellow conference attendees to discuss some of the most pressing topics in bank technology today. This fast-paced session will draw knowledge from the group and will be something you won’t want to miss.
10:05 a.m. Break
10:15 a.m. The Fine Art of Building Business Relationships: One Conversation at a Time
Debra Fine, Greenwood Village, CO
Focus on rapport building techniques, conversation and mingling skills, gaining visibility, making a positive impression and networking tips that help build face to face business relationships. Presentations are informative, interactive and entertaining; tailored to the priorities and challenges of those in the audience. Participants learn how to:
-Approach new people
-Quickly establish rapport and converse easily with new acquaintances
-Start conversations and keep them going
-Avoid sending contradictory or confusing signals about yourself
-Employ easy-to-use “active” listening techniques that will make communication more effective and help clarify the meaning behind the message
-Exhibit positive basic body language
-Prevent the most common conversation blunders that create a negative impression
-Master introductions and remember names
-Make an unforgettable positive first impression
-Demonstrate that you’re a positive and self-confident professional
-Turn every business meeting, conference and interaction into an opportunity for success
-Experience more ease at business conferences, networking occasions, receptions and meetings.
-Exit conversations with grace
11:30 a.m. Adjourn