Tuesday, Oct. 29
8:30 a.m. Registration, Continental Breakfast and Exhibitors
Emerging Trends in Banking Technology: Decision Time for Community Banks
Jack VonderHeide, Technology Briefing Center
2020 will be a critical period for banks as customer demand for enhanced delivery channels accelerates. Big banks, credit unions and non-bank competitors will announce attractive, ground breaking offerings that streamline traditional banking while providing new tools to help customers improve their financial health. Community banks must develop solid, forward-looking strategies to retain and attract customers and remain competitive. This session provides an overview of the technology we can expect to see in the next two years and the critical steps banks must take to thrive in this new environment.
10:00 a.m. Break with Exhibitors
Hot Topic Sessions
Cybersecurity 20/20: 20 Security Controls
Kaushal Kothari, Secure Guard Consulting
Get a quick look at twenty key security controls that every bank should implement.
Managing the Bank’s Ratios, Risk and Regulation in the Changing Technology Landscape
Leif Christianson, Locknet, An EO Johnson Company
Learn strategic guidance, key metrics and considerations when making investments in technology, managing risk and leveraging your vendor partnerships.
11:45 a.m. Lunch
If you had an unlimited tech budget for a day, what would you implement or purchase?
Managing Your Core Vendor Relationships
Trent Fleming, Trent Fleming Consulting
Your contract for services with your primary banking software provider defines a very important third party relationship with your bank. Issues of exposure, liability, service levels, and yes, cost, are all in play. Many banks have signed contracts with dozens of pages, without a careful review. In some instances, the bank’s attorney has been asked to review and comment on the contract, but absent specific software expertise, such a review may be cursory at best. This session is not a legal review, but an operational one, of the implications of committing to selected aspects of the contract. Leave with insight into how to evaluate contract terms, and what areas to ask the bank’s attorney to look into in further detail. These skills can then be extended to other third party contracts, further enhancing the benefits.
2:00 p.m. Refreshment Break & Exhibitor Time
Operational Efficiency Self-Assessment
Trent Fleming, Trent Fleming Consulting
Whether recognized or not, productivity – or the lack thereof – continues to impact bank operations. This session is designed to address key ways that managers can assess and improve the operations of their departments, using techniques that industry experts apply when performing operational efficiency studies. Key areas to be addressed include staffing, technology utilization, planning efforts, and measurement/reporting issues.
3:30 p.m. Break
Leading Future State IT Organizations
Jerry Warrick, RSM US LLP
Expectations placed upon IT leaders are changing dramatically. Today’s leaders are charged with aligning bank infrastructure and applications to adapt quickly to industry and organizational changes; provide business value in a nimble, scalable manner; and be agile enough to work on multiple large projects with competing digital priorities. This presentation will offer advice and best practices for leading IT in the new era.
4:45 p.m. Reception & Exhibit Time
Sponsored by SBS Cybersecurity
Wednesday, Oct. 30
7:15 a.m. Full Breakfast Buffet
When Insiders Go Bad – Cyber Threats Inside Your Bank
James Carroll, Secure Network Technologies
What are the biggest threats to your organization’s data? Recent media attention to high-profile cyberattacks would lead an organization to think external threats are its only concern. Unfortunately, this misperception allows one of the biggest threats to your organization’s data to stay completely under the radar—the threat of insiders.
9:25 a.m. Hot Topics in Bank Technology
Join your fellow conference attendees to discuss some of the most pressing topics in bank technology today. This fast-paced session will draw knowledge from the group and will be something you won’t want to miss.
10:25 a.m. Break
A Piece of the Puzzle – 8 Traits of A Quality Teammate
Kevin Kush, Omaha, NE
How well do the members of your organization or team work together? Are you a smooth, well-oiled machine or a fractured collection of in-it-for-yourself individuals? In a straight forward no-excuses style, Kevin Kush discusses eight traits that can turn any group or organization into a cohesive, high-performing team. Coach Kush’s passion for performance is contagious and will help lead your team to greater productivity and success!
11:45 a.m. Adjourn